DATA PROTECTION POLICY
We only store data that is sent to or passed to Truxx Factor Ltd in conjunction with a Truck Entry to one of our events or a Ticket Purchase.
We never sell, share or otherwise disclose data unless required to do so by law.
We only process personal data to keep you updated about any changes to the Truxx Factor event you have bought tickets for.
Any data we collect is always done so fairly and lawfully and in conjunction with a Ticket Sale or Truck entry.
We will ensure that all queries regarding data protection are dealt with swiftly and effectively.
We regularly review our order database and security measures to protect your data.
We ensure that all Truxx Factor administration staff are instructed in- and kept up to date with – all aspects of our privacy protection policy.
OUR DATA PROTECTION PRINCIPLES
We only ever obtain personal data lawfully and will only use it for the specific purpose for which it was obtained (Contacting you regarding the Truxxfactor event you have ticked for or have entered)
Appropriate measures will be taken in order to prevent unauthorised and unlawful processing of data and against accidental loss of personal data.
We are committed to ensuring that your order information along with your contact details are secure. We have put in place physical and electronic measures to make sure your data is secure. These measures are reviewed and updated regularly.
WHAT DO WE COLLECT AND HOW?
If you have bought a ticket or entered a Truck in one of Truxx Factors events, we collect your Name, email address and contact telephone number along with details off the truck you have entered. You will only receive emails from us pertaining to that order and nothing more.
We store your data on our encrypted database on our server based in London.
If you start to make an order but don’t complete it your details will be held on our system for 48hrs incase you decide to continue with the order, after that it is permanently removed from our database.
WHAT DO WE DO WITH YOUR DATA?
Once an order is placed, your contact details are stored on our database along with the details of your order.
Our order database is encrypted and password protected and only accessed by Truxx Factor Ltd staff for the purposes of event administration
We do not use your data to cold call or send out marketing emails and will only access your file in conjunction with an existing ticket order or truck entry
HOW LONG DO WE KEEP THIS INFORMATION?
Having Placed an order with Truxxfactor Ltd, we will keep your Order details including your contact details until the event is over and all administration pertaining to that event is finalised and complete. At this point our order database will be purged ready of the next event.
If when placing your order you opt in to our newsletter we will keep your email address until you actively UNSUBSCRIBE using the Unsubscribe link at the bottom of each email.
You may at anytime request that all orders placed by you are removed from our system which will be done in its entirety with no option for retrieval
If you have any queries at all, please email us at firstname.lastname@example.org
THIRD PARTY LINKS
Our website may include links to third-party websites, plug-ins and applications.
We do not control these third-party websites and are not responsible for their privacy statements.
Clicking on those links or enabling those connections may allow third parties to collect or share data about you.
We encourage you to read the privacy notice of every website you visit.